Refund policy

All sales are final. We accept returns or exchanges for product damaged in transit or if the incorrect item was shipped. To be eligible for a refund or exchange, you must first email within the 14 days of the order date. Upon receipt of the email, we will respond promptly and accordingly and make sure your replacement is sent out. If a replacement item is not available, we will refund the full purchase price.

Your satisfaction is our top priority. Please let us know how we are doing, so we can improve.

Order Cancellation
Where products are in stock, we normally dispatch orders within 24 hours. Where you wish to cancel an order, then you should please contact us as soon as possible with details of your order number. If the items have not already been sent, then we will cancel the order and refund your order amount using via your original payment method, and we will confirming our action via e-mail. 

Damages Upon Arrival & Faulty Items

If for any reason your product does not reach you in perfect condition, please contact our customer care teams to arrange for a replacement. We guarantee that all of our products are of merchantable quality in accordance with your statutory rights. If an item develops a fault or defect, please contact our customer care team with details of the problem quoting your order number and we will advise you of actions to be taken.